ZOU XOU GUIDE TO: The Private Online Sample Sale - Summer Edition


EVERYTHING you need to know

Hey, lovelies! It's that time of year again: The ZX Private Online Sample Sale: Summer Edition launches on Sunday, July 6th at 10 am ET. It's our biggest sample yet! Floor samples, photo samples, imperfect pairs, unreleased + past season styles will all be included in the selection. Everything will be priced under $200. For those of you familiar with ZX sample sales, this guide is just an update to the one posted last year. If you've recently discovered ZX and want to know how our sample sales work, read the Q + A below. 


What do you mean by a private sample sale? How do I gain access?

The sample sale is being hosted on a part of the website that you will need a password to gain access to. On the day of the sample sale, you’ll receive an email with the password. To receive the email, just sign up for our mailing list! If you sign up for the mailing list after the sample sale has begun, you'll receive the password once you've opted-in to the mailing list. When the page is live, all you have to do is enter the password to shop the selection of items until the sample sale ends.


Why is the sample sale private?

For a few reasons: For one, the photos of the shoes are really simple and unrefined, meant to show the details of the shoe--the good, the bad and the ugly. What you see is what you get! I want to make a clear distinction between samples and the shoes we normally sell. For another, it’s a way to reward those of you who follow/subscribe to ZOU XOU with first access to the best items!

Have the shoes in the sample sale been tried on?

Yes, most of the shoes in the sample sale have either been tried on during trunk shows/pop-ups for fittings or worn in photo shoots. That’s why you’ll find photos of the soles in almost every product description. On average, each floor sample has been tried on 2-3 times. In the case of photo samples, each pair has been worn an average of one time for 30 minutes to an hour. There will also be a few pairs that are online returns that have been tried on once. There are also many unworn/untried pairs that came from the workshop with imperfections or from the past season/canceled style archive. There are absolutely no shoes in the sample sale that have been pre-owned by someone else. 

Why are you selling shoes that have been tried on/have imperfections?

Dealing with inventory that’s been used for photo shoots, displays and events comes with the shoe-business territory. Unlike clothing, jewelry and other accessories, once a shoe has been tried on it pretty much stops being brand new. But that doesn’t mean it stops being perfectly wearable! It’s almost like buying second-hand or designer resale, except that you are buying directly from the designer. The same is true of the imperfect shoes---since the shoes are handmade, mistakes just happen sometimes during the manufacturing process.  While those shoes can't be sold at their full value,  imperfections don’t render the shoes completely ruined or make them unwearable. Sample sales are a win-win-win situation: Someone gets to enjoy wearing a pair of shoes from zou xou at an accessible price, it’s a chance to get back some of the money that was invested in producing the samples AND it's a sustainable solution to dealing with excess inventory. You wouldn't believe how many shoe companies throw away imperfect shoes--like into the landfill--that could have been sold or even donated. I find that horrifying, ugly and unsustainable. 

Will I be able to shop by size?

Yes! You will be able to filter the sample sale selection so you can zero-in immediately on the styles available in your size. You may not avoid disappointment entirely, but there is something for almost every size! 

What if the style I purchased doesn’t fit? Can I return or exchange it?

All sample sale purchases will be final without exception! Please be sure to review the sizing recommendations in the product description carefully. Everything you need to know about the fit will be found right there. ZX shoes tend to run a little smaller than average. If your purchase doesn’t work out, you can always trade with a friend or relative, gift it, or resell it!

Will this be your only sample sale of the year?

It looks like this is going to be the big one of the year.

Why can't I shop the normal page with made-to-order items? 

Our regular "shop" page will be offline until the sample sale wraps! You can still shop the instant ship page until then!

I live outside of the US. Do you ship internationally?

We currently ship to the US and Canada only. You will see an option to select international shipping at checkout. If ordering from Canada, please note that customs duties may be charged upon delivery. Covering those fees are the obligation of recipient. 

That's all for now! Have fun shopping the sale on Sunday!